Operational improvement is often the outcome of a strategic assessment, an integration process or part of a global performance improvement programme. Whether it involves separate projects or an all-embracing programme, we help to identify the problems, select the main means of improvement and drive the organisation towards success.
Solving IMCG offers operational improvement services in the following areas:
In the past, manufacturing has been perceived as a pure cost generator. The only task of manufacturing management was to reduce production costs by 2% per year. But nowadays nobody denies that manufacturing is a value-creating core of a company. This is due to the fact that world leaders are able to compete thanks to reliable and adaptable processes.
Solving Efeso has a 3-stage process for transforming a plant into a source of competitive advantage:
- restore the basic conditions of a reliable production flow by reducing variability;
- improving competitiveness by process cost reduction;
- achieving competitive advantage by improving the global performance of manufacturing.
There are several hundreds factories in the world that have adopted the Efeso programme to achieve world-class manufacturing status.
The first step involves an intensive ‘loss intelligence' process: by linking strategic goals to manufacturing performance we are able to define the priorities for improvement. Indeed, how volume, quality, cost, delivery and human losses are deployed defines, quantifies and prioritises improvement opportunities.
The second step involves learning and testing the methodology by tackling losses with pilot teams. Pilot teams work on a detailed ‘road map' and achieve an excellent payback using what are known as fast-track team routes.
The third step is designed to create a learning organisation capable of supporting the expansion of the approach throughout the company. We involve management in a ‘pillar structure' in order to replicate loss intelligence and train and support audit team activities.
How should the purchasing department be put on a professional footing? What can be done to mobilise skills and redefine the processes in order to reduce the total cost of ownership? We use an integrated approach with cross-functional teams to consider all aspects of purchasing such as price, quality, logistics and organisation. This approach generally produces savings of up to 10% on primary purchases and as much as 20% on secondary purchases.
How should performance be improved and costs in the supply chain reduced? How should a company work effectively with partners on both the supply and the demand side? Possible issues are warehouse configuration and operation, optimisation of goods flow and integration of partners' processes.
We can help you to tackle these issues. Our approach is based on collaborating effectively with the client, and thereby adding value with our proprietary know-how, out-of-the-box thinking and exclusive expertise.
Within a rapidly changing environment, any organisation must continuously evaluate its processes to see whether they meet or, preferably, exceed the requirements. We can help organisations to make this evaluation and develop the required processes. We have extensive experience of proven methods such as overhead value analyses (OVA), business process redesign and Lean / Six Sigma. Moreover, our programme management approach ensures ‘on-time, in-full' delivery and full participation of the client's workforce.
Our commercial excellence practice supports our clients in realising organic growth. After years spent cutting costs and focusing on their core business, companies can shift to maximising their sales efficiency and delivering real value to their most important clients. To get the best results out of your sales organisation, you need to build a well-tuned selling machine, which is responsive, well-coordinated and capable of taking initiatives. Your company must be able to learn from best practices inside and outside its organisation. For your strategic clients you want to make that extra effort, to help them achieve their growth targets, add significant value and become the commercial leader in their market. Over the years we have developed tools to support continuous improvement in commercial organisations. We can help you to develop the commercial organisation, for example by introducing systems for targeting the right clients in the right way, streamlining/redesigning the processes and introducing incentive structures.5ec